Pawtica

Introduction

Welcome to Pawtica's Terms and Conditions. This document outlines the terms governing your use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these terms.

Please read these terms carefully before proceeding with any interaction with our platform. If you do not agree with any part of these terms, please refrain from using our services.

Definitions

To ensure clarity throughout this document, the following terms will have these specific meanings:

• "Pawtica," "we," "us," "our" refers to Pawtica, its owners, directors, employees, and affiliates.
• "Website," "platform," "site" refers to Pawtica's website accessible at www.pawtica.com and all associated subdomains.
• "User," "you," "your" refers to any individual or entity accessing or using our website, products, or services.
• "Products" refers to all physical items, digital content, and services offered for sale on our platform.
• "Content" refers to text, images, videos, audio, graphics, and all other forms of information or data displayed on or transmitted through our platform.

Account Registration and Management

To access certain features of our platform or make purchases, you may need to create an account. By registering, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Be responsible for maintaining the confidentiality of your account credentials.
• Accept full responsibility for all activities occurring under your account.
• Notify us immediately of any unauthorized use of your account or any other security breach.

We reserve the right to terminate or suspend accounts that violate our terms or appear to be engaging in fraudulent activity. Account termination may result in the removal of associated content and forfeiture of any remaining account credits or benefits.

Products and Services

All products and services offered on our platform are subject to:

• Availability (products may be discontinued or temporarily unavailable without notice).
• Accurate description to the best of our knowledge, though minor variations in color, size, or appearance may occur.
• Pricing that is subject to change without prior notice until an order is confirmed.
• Quantity limitations as we reserve the right to limit sales quantities, especially for promotional items.

Product images are representative and may not exactly match the actual item you receive. We make every effort to display products accurately, but cannot guarantee that your device's display will render colors with perfect accuracy.

Orders and Payments

When placing an order through our platform:

• You agree to provide current, complete, and accurate purchase and account information.
• Your submission of an order constitutes an offer to buy. Orders are subject to our acceptance, which occurs when we process your payment and send an order confirmation.
• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.
• Payment must be received prior to order acceptance unless otherwise specified for certain business accounts.

All payments are processed securely through our payment partners. We do not store complete credit card information on our servers.

Shipping and Delivery

When you make a purchase:

• Shipping times provided are estimates and not guaranteed delivery dates.
• We are not responsible for delays outside our control, including but not limited to customs delays, natural disasters, or carrier issues.
• Risk of loss and title for products pass to you upon delivery to the carrier.
• You are responsible for providing accurate shipping information. Additional charges may apply for address corrections or redelivery attempts.

For international shipments, you are responsible for any customs duties, taxes, or other import fees that may apply. These charges are not included in the purchase price or shipping fees.

Returns and Refunds

Our return policy allows for:

• Returns within 30 days of delivery for most products in original, unused condition with all packaging and tags.
• Exchanges or store credit for items that do not meet your expectations, subject to our inspection.
• Refunds processed to the original payment method within 5-10 business days after we receive and verify the returned items.
• Special conditions for certain categories of products as detailed in our dedicated Returns Policy page.

Items that are damaged, defective, or incorrect upon receipt will be replaced or refunded at our expense. Please contact our customer service team immediately if you receive such items.

Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, images, audio, video, and software, is the property of Pawtica or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from our platform without explicit written permission.
• Use our trademarks, service marks, or trade names in any manner that might cause confusion among customers or that disparages or discredits our brand.
• Frame or utilize framing techniques to enclose our website or any portion thereof without our express written consent.

Any unauthorized use of our intellectual property may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

User-Generated Content

When you submit reviews, comments, suggestions, or other content to our platform:

• You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
• You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of your content does not violate these terms or cause injury to any person or entity.
• You agree not to submit content that is unlawful, defamatory, obscene, offensive, threatening, or that contains viruses or other harmful code.

We reserve the right to remove any user-generated content that we determine, in our sole discretion, violates these terms or may harm our platform, users, or third parties.

Limitation of Liability

To the fullest extent permitted by law:

• Pawtica and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill.
• Our total liability for all claims arising from or related to these terms or your use of our platform shall not exceed the amount you paid to us for products or services in the preceding six months.
• We provide our platform and products "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Pawtica, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

• Your use or misuse of our platform, products, or services
• Your violation of these terms
• Your violation of any rights of another person or entity
• Your user-generated content

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Modifications to Terms

We may modify these terms at any time in our sole discretion. When we make changes:

• We will post the updated terms on our platform and update the "Last Updated" date at the top of these terms.
• We may notify you through the platform, via email, or other communications for significant changes.
• Your continued use of our platform after we post modifications constitutes your acceptance of the modified terms.

If you do not agree to the modified terms, you must stop using our platform. We recommend periodically reviewing these terms to stay informed of our current policies.

Termination

We may terminate or suspend your access to our platform immediately, without prior notice or liability, for any reason, including but not limited to a breach of these terms. Upon termination:

• Your right to use our platform will immediately cease.
• Any provision of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
• We are not obligated to maintain or return any of your data or user-generated content.

You may terminate your relationship with us by discontinuing your use of our platform and services. Some obligations, including payment for ordered products, will survive termination.

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us: