Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Introduction
Welcome to Pawtica's Privacy Policy. This document explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us in any way. We value your privacy and are committed to maintaining the trust you place in us when sharing your information.
This policy applies to all information collected through our website, social media, customer support channels, and any other touchpoints where we engage with you. By using our services, you agree to the terms outlined in this Privacy Policy.
Last Updated: June 11, 2025
Information We Collect
We collect various types of information to provide you with the best possible experience. This includes:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or create an account.
- Purchase History: Information about the products you've purchased, including dates, amounts, and preferences to better serve your needs in the future.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, clicks, and other browsing behavior.
- Device Information: Technical details about the devices you use to access our site, including IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Personalizing your shopping experience
- Sending important updates about your orders or our services
- Marketing and promotional communications (with your consent)
- Improving our website and product offerings
- Preventing fraud and ensuring the security of our platform
- Complying with legal obligations
We process your information based on legitimate business interests, contractual necessity, legal obligations, and with your consent where required.
Data Sharing and Disclosure
We value your privacy and are selective about who we share your information with. We may share your information with:
- Service Providers: Companies that help us operate our business, such as payment processors, shipping companies, and IT service providers.
- Business Partners: Trusted partners who help us provide and improve our services.
- Legal Authorities: When required by law, court order, or to protect our rights or the safety of others.
We do not sell your personal information to third parties. Any third parties who process data on our behalf are bound by strict data protection agreements.
Compliance and Data Protection
At Pawtica, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].
Security Measures
Protecting your information is a top priority. We implement various security measures to safeguard your personal data, including:
- Encryption: All sensitive information is encrypted using industry-standard protocols.
- Access Controls: Strict access controls limit who can view your personal information.
- Regular Monitoring: Continuous monitoring for unauthorized access or data breaches.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
Your Rights and Choices
You have several rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete information.
- Right to Erasure: You can request that we delete your personal information in certain circumstances.
- Right to Restrict Processing: You can ask us to limit how we use your information.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to our processing of your information in certain situations.
To exercise any of these rights, please contact us using the information provided in the Contact section.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through a notice on our website or by email if you have an account with us.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Have questions about your privacy?
We're committed to transparency and are here to help you understand how we protect your data.